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Cookies

When using this website, some information may be collected automatically using ‘cookies’. These are small text files which facilitate the processing of your data and enable us to analyse how the website is being used. Cookies can be temporary or permanent.

Temporary cookies form part of the security process while you are using the website; permanent cookies identify the link you used to find our website, check your browser so that we can make sure that our website and services work well with your computer and to help us monitor traffic on our website.

Why are cookies used?

They help visitors. Cookies allow sites to do things like provide personalised content and remember their log-in details and settings. You can turn them off - this won't stop a website from working, but it might mean it won't work as well as it could, or that you have to do the same thing more than once.

They help website owners. Cookies tell website owners things like: what search engine a visitor used to find the website, how often they've visited it, how long they've spent on it, and so on.

We've set out below the cookies that we may use and those that are set by third parties on our website.

Cookies that we use
Cookie() Name Purpose More information
 
ClickTale WRUID This cookie is used to collect information about how visitors use our website and allows us to compile reports to further improve our website. Click here for more information about clicktale and how to disable this cookie.
Google Analytics _utma _utmb _utmc _utmz These cookies are used to collect information about how visitors use our website. They keep track of when a visitor enters and leaves the website and any search engines and keywords that are used, including any personal and/or sensitive data. Click here for more information about google analytics and how to disable this cookie.
Session Variables ASP.NET_SessionId ASPESSIONID These cookies are used to keep all information about the visitor's session of the website and are essential for the website to work. These expire when the browser is closed.
DoubleClick Cookies test_cookie ID These are 3rd party cookies served by DoubleClick. They serve adverts to visitors based on the websites they've been to previously. Click here for more information about doubleclick and how to disable this cookie.

Except for essential cookies, all cookies will expire after 10 years.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings on your browser. Please remember though that disabling certain cookies may affect the functionality of our website.

Deleting Cookies

If you are using Microsoft Windows Explorer:

  • Open 'Windows Explorer'
  • Click on the 'Search' button on the tool bar
  • Type 'cookie' into the search box for 'Folders and Files'
  • Select 'My computer' in the 'Look In' box
  • Click 'Search Now'
  • Double click on the folders that are found
  • 'Select' any cookie file
  • Use the 'Delete' button on your keyboard

If you are not using Microsoft Windows Explorer, then you should select 'cookies' in the 'Help' function for information on where to find your cookie folder.

We do not pass on, or sell cookies to any other companies. Further information on the use of and managing cookies can be found at http://www.allaboutcookies.org.

Changes to our privacy policy

Any changes we may make to this privacy policy in the future will be posted on this page.

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As a resident of Scotland you have alternatives to an IVA